We are a 5-star camping and glamping site set in the shadow of Hadrian’s Wall in Northumberland. We are looking for a Warden couple to assist our current team this coming summer at our fabulous site.
Our beautifully located site consists of wooden wigwams cabins (some of which have their own private hot tubs), 1 lodge, along with touring and tent pitches. We also have a petting farm for our young guests to join in with animal feeding; therefore, the ideal candidates will be comfortable working with both animals and children. The role will involves cleaning out the animals and daily feeding.
Our priority is to ensure our guests have a stress-free time; therefore, the ideal candidates will need to be approachable and have a friendly and positive attitude. We are a small team who are passionate about continuously improving our facilities and our guest experience, so you must be flexible and proactive. The role is very active, requiring a lot of energy and enthusiasm from those who apply, with a passion for delivering excellent customer service.
The position involves assisting in daily duties such as the reception and our small shop, all aspects of telephone and online bookings, as such you must be confident in Microsoft packages Outlook and Word. Training will be given for our online booking system.
We pride ourselves on our very high standards of cleanliness and this role involves cleaning our amenities block daily, our wigwam and lodges on check out and other areas as required. There will also be regular gardening and maintenance tasks including hot tub cleaning and checks.
We recently won the AA Campsite of the Year (North East) and we are very proud of this accolade. The ethos of our site is it being a fun, friendly and stress-free place, therefore it is important that our staff demonstrate personal qualities that support this.
Our site is now owned by local organisation WCF Ltd, who are committed to sustained investment in their future development. WCF is partly owned by its employees; therefore, we all have a personal stake in their continued success.
This position will be to start within April to the end of September with the possibility of extending thereafter. We are in a perfect location for you to explore Hadrian’s Wall and your surrounding areas during your time off and we have a friendly team to help you settle in.
You will need your own touring caravan or motorhome to live in whilst working for us. The role will require you to be on call overnight when covering the late shift. This position includes your pitch together with electric hook ups, free WiFi and use of laundry facilities.
The position involves working a minimum of 40 hours between the couple, over 5 days with 2 days off each week. Additional hours may be required as necessitated by the business. As such, applicants must be flexible in terms of days and hours worked in line with the needs of the business as this may be subject to change.
If you would like to know more or apply for this role, please forward your CVs to info@herdinghill.co.uk.
Our offering:
We offer a competitive rate along with many other Company benefits. This includes, but not limited to, pension scheme, access to an online Employee-discount platform, competitive annual leave entitlement and the ability to purchase shares in the business.
This role provides an excellent opportunity to join our growing team and to be part of the WCF Group success.
We are an equal opportunity employer and are committed to promoting equality of opportunity for all staff and job applicants. We do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration and will pass through our established procedures.
